Practical troubleshooting

Fix setup problems before the call starts

Use these focused steps when a camera or microphone works in one place but not another, or when you need a dependable pre-call routine.

Chrome cameraCamera not working in Chrome

Reset site permission, choose the right camera, and check computer access.

Windows microphoneMicrophone not working in Windows 11

Check Windows privacy access, input selection, levels, and detection.

Zoom cameraWebcam works in browser but not Zoom

Separate a working camera from an app permission or device-selection problem.

Interview preparationOnline interview technical checklist

A short, ordered checklist for camera, sound, connection, lighting, and backup access.